Upstairs are two floors of fairly standard, but open and bright, modern office accommodation, where I met and talked to members of staff who are taking a pioneering approach to the Total Neighbourhood concept. Inspired by the Christie Commission report, staff here are building real partnership working across organisations and informed by community and service users views with the intention of improving outcomes for local people, particularly those who need the most help and who may not have had the most productive relationship with public services in the past.
There is a cautious optimism that this approach is beginning develop and establish trust and sound working relationships across various organisations and the community. Much of the joint working may appear to look like common sense but perhaps we've all been guilty in the past of promoting "partnership working" but not pressing forward or challenging some of the barriers that have limited progress.
|The new "East office" in Craigmillar|